Last Updated: May 5, 2025
Welcome to HexForensic.com (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website (HexForensic.com) and the services we offer (collectively, the “Services”).
A. Acceptance of Terms
By accessing or using our Services, you agree to be bound by these Terms and our accompanying Privacy Policy [hexforensic.com/about-us/pp/]. If you do not agree to these Terms, you must not access or use the Services. You must be at least 18 years old or the age of legal majority in your jurisdiction to use our Services.
B. Description of Services
The Company provides specialized services including, but not limited to, blockchain forensics and analysis, cryptocurrency transaction tracing, investigation support related to digital asset theft or fraud, OSINT (Open Source Intelligence) gathering, and related analytical services.
Disclaimer: The Company is an investigative and analysis firm. We are not a law enforcement agency, nor are we a regulated financial institution or a law firm. We do not provide legal advice or financial advice. Our services are designed to provide data, analysis, and investigative support to clients, who may use this information in conjunction with legal professionals, law enforcement, or for their own understanding. Outcomes of investigations are not guaranteed.
C. User Responsibilities
To use our Services, you agree to:
Provide accurate, current, and complete information when requested, especially when engaging our specific investigative services.
Use the Services only for lawful purposes and in accordance with these Terms and any applicable laws.
Maintain the confidentiality of any reports, information, or account credentials provided to you by the Company, unless required by law or agreed otherwise.
Use the information and reports provided by the Company responsibly and ethically.
Notify us immediately of any unauthorized use of information provided by us or any suspected security breach related to our Services.
D. Prohibited Conduct
You agree not to use the Services to:
Violate any applicable local, state, national, or international law or regulation. 2. Engage in any activity that is fraudulent, deceptive, or misleading.
Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
Transmit any worms, viruses, malware, or any code of a destructive nature; engage in denial-of-service attacks, data scraping (unless explicitly permitted), or other activities that disrupt or unduly burden the Services or the servers and networks connected to the Services.
Attempt to gain unauthorized access to the Services, other accounts, computer systems, or networks connected to the Services.
Use information obtained from the Services for any unlawful purpose, such as harassment, stalking, or blackmail.
E. Intellectual Property
All content on this website, including text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of the Company or its suppliers and protected by copyright and other intellectual property laws. The methodologies, analytical techniques, and non-client-specific frameworks used or developed by the Company in providing the Services are also the intellectual property of the Company. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.
Client-specific reports and deliverables generated for a specific client engagement are typically owned by the client upon full payment for the services rendered, subject to the terms outlined in the specific Client Engagement Agreement. The Company may retain copies for archival, legal, or regulatory purposes and may use anonymized or aggregated data derived from engagements for internal analysis or improving its methodologies.
F. Client Engagement Agreements
While these Terms govern the general use of the website and Services, specific investigative or analytical services provided to a client will be governed by a separate Client Engagement Agreement or statement of work. Such agreements will detail the scope of work, fees, payment terms, specific confidentiality obligations, deliverables, and other relevant terms. In the event of a conflict between these general Terms and a specific Client Engagement Agreement, the terms of the Client Engagement Agreement shall prevail with respect to the specific services covered by that agreement.
G. Payment Terms
Fees, payment schedules, and any applicable refund policies for specific Services will be outlined in the relevant Client Engagement Agreement. General use of the website does not typically incur fees unless specific premium content or features are accessed, which would be clearly indicated.
H. Disclaimer of Warranties
THE SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, AND PRODUCTS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES ARE PROVIDED BY THE COMPANY ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING (SUCH AS IN A CLIENT ENGAGEMENT AGREEMENT). THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT THAT THE SERVICES, INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES, THE COMPANY'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM THE COMPANY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
I. Limitation of Liability
TO THE FULL EXTENT PERMISSIBLE BY LAW, THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY COMPANY SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY COMPANY SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN A SIGNED WRITING (SUCH AS A CLIENT ENGAGEMENT AGREEMENT).
IN NO EVENT SHALL THE COMPANY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED US DOLLARS (USD $100), WHICHEVER IS GREATER.
THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE FOREGOING LIMITATIONS OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. (Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you).
J. Indemnification
You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, any use of the Service's content, services, and products other than as expressly authorized in these Terms or your use of any information obtained from the Services for unlawful or unethical purposes.
K. Governing Law
These Terms and any dispute or claim arising out of, or related to, them, their subject matter, or their formation (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates, without giving effect to any choice or conflict of law provision or rule.
L. Dispute Resolution
Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the courts of Dubai, United Arab Emirates. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
M. Termination
We reserve the right to terminate or suspend your access to all or part of the Services, without notice, for any conduct that we, in our sole discretion, believe violates these Terms, is harmful to other users of the Services, us, or third parties, or for any other reason or no reason at all. You may cease using the Services at any time. Termination details specific to paid client engagements will be governed by the relevant Client Engagement Agreement.
N. Severability
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
O. Entire Agreement
These Terms of Service and our Privacy Policy constitute the sole and entire agreement between you and HexForensic.com regarding the general use of the website and Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services, except as may be provided in a specific Client Engagement Agreement.
P. Contact Information
If you have questions or comments about these Terms of Service, please contact us at: